Citrix - Customer Benefits

SDMS SYNOPSIS - CUSTOMER BENEFITS

Server Based Computing Editions of SDMS Software for Training, Personnel and Recruitment Administration

The key benefits of Citrix embedded with SDMS Software are:

  • SDMS Software, with Citrix MetaFrame can be deployed to any ICA enabled device including Windows, Unix, Linux, Mac and PDs such as Symbian and CE
  • The technology is highly optimised for LAN like performance over wired and wireless WANs
  • SDMS Software with Citrix can be accessed over the Internet via a web browser fromyour Corporate portal.
      SDMS Software with Citrix provides increased Customer Service levels:
    • by its shadowing capabilities allowing our Help Desk to visually see your screen and assist you through the application and offer remote training and guidance
    • by reducing the time taken to resolve an issue and optimises your time and usage of SDMS Software

SDMS Software with embedded Citrix provides benefits to your IT:

  • Since the application is centrally installed there is no need for your IT Staff to visit each PC or other device to install the SDMS application. With Citrix - central device management a major cost of ownership issue is avoided for widely used applications.
  • This also allows SDMS to more easily install upgrades of its products, reducing the your time involved in the upgrade process and allowing you to always ensure that you are on the latest version.
  • When upgraded the costs of training in the new features of SDMS can be reduced by either training a small group of Customer Staff who then train other staff via the remote training features of Citrix or by purchasing remote training and coaching from SDMS Support directly for all your users.
  • Increased availability and access of SDMS Software results due to the multiple access options available when deployed on Citrix allowing more of the Customers users to have access more frequently.
  • Whether they are travelling home based employees, branch offices or occasional users, Customers will be able to use SDMS with Citrix.
  • Through providing Citrix as an embedded part of SDMS Software the Customer gains the benefits of an optimised configuration and single point of support, knowing that SDMS LTD as a member of the ISV has the full backing of Citrix